We’re Here to Help
At Turtle Cove, your satisfaction comes first.
Have questions or need support? Reach out to us for assistance with orders, collaborations, or anything else. Simply fill out our contact form, and our team will get back to you quickly.
📅 Business Hours: Monday–Friday, 9 AM – 6 PM (ET)
💬 Let’s connect—contact us today!
Feel free to reach out to us for:
- Product Inquiries: Learn more about our sustainable clothing line.
- Returns & Exchanges: Request a return for damaged products or exchange items that don’t fit.
- Order Support: Get updates on your order status or resolve any issues.
Quick Tips for Returns & Exchanges
- Returns are accepted for damaged or defective items within 15 days.
- Exchanges are available for items in new condition.
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Customer Support & FAQs
What makes Turtle Cove Surf products unique?
Our products are designed by surfers, for surfers. Each item combines premium materials, precise craftsmanship, and sustainability to create apparel that performs in the waves and matches the laid-back surf lifestyle.
Are your products eco-friendly?
Yes! Sustainability is at the heart of what we do. From sourcing eco-conscious materials to using ethical manufacturing practices, we ensure our products are kind to the planet.
What type of fabric do you use for your apparel?
We use high-quality fabrics like prewashed French terry, ring-spun cotton, and blends designed for durability, softness, and breathability. Each product is carefully crafted to offer maximum comfort and a perfect fit.
Do your products include specific features for surfers?
Absolutely! Many of our products are tailored to the needs of surfers, including quick-dry boardshorts, durable fabrics, and designs inspired by the ocean lifestyle.
How do you ensure the durability of your products?
Our products are prewashed and made with premium fabrics to ensure they stand up to the demands of surfing and outdoor activities. Whether it’s the saltwater, sand, or sun, our apparel is made to last.
Do you offer women-specific designs?
Yes, we offer t-shirts, long sleeves, and board shorts for women, while all hats and hoods are designed for both men and women.
What sizes do you offer?
Our products are available in a wide range of sizes for men, women, and youth. Check our size guide on each product page to find your perfect fit.
Are the logos on your products embroidered or printed?
Most of our products feature embroidered logos for a premium, long-lasting finish that reflects the high quality of our brand.